
If you are ordering and want to smell another scent, please ask me for a sample of it. For this reason, if new to my products, please buy the smallest size to test. Every vendor has a different blend, and shops like mine (where I do blend a significant quantity of my fragrances) may use different base fragrances. But even items with names similar to those you know-such as Patchouli, Spiced Apple, Eucalyptus Mint & more-may not smell like others you may have purchased in the past. If you dispose of any product prior to taking photos, I will be unable to provide any adjustment or refund. I will definitely need photos of the damage or breakage. My PO Box is listed in my shop and I'll provide that info to you via convo, too.īroken/Defective: If something arrives broken or defective, please keep all packaging materials until we chat as I may need a photo. More than that.and I'll have to assume you've decided not to return the item.

If you know you'll be out of town, let me know, and I'll grant you up to 30 days. Please ensure your item returns to me within 14 days. Once received, I'll ship out another product (in the same scent) along with a small gift as my thanks. However, if you buy something and the 'label is right but the scent.isn't', I will probably ask you to return it to me for quality control. And, in this pandemic era, I also don't want to risk infection to my family. Returns: My products are personal care and I won't resell anything returned. This is to keep my inventory balanced and to ensure you get exactly what you want. Any change in products ordered (other than a refund for something you no longer need/want) will also require a new order. Most other updates, such as a change in scent, can be done via convo. Since I import addresses to buy shipping, this ensures that your order goes where you need it to go.

Wrong address on your order? I will need to cancel so that you can reorder with the right address. Order and then change your mind? No problem! Please let me know as soon as possible, as I strive to ship fast. Want a sample? Check out my Soap Sampler in the Samples category for more info! Limited to stock on hand. Soap dishes and other props are not included. All soap will be wrapped before shipping to you. Soap photos show some soaps wrapped in a clear plastic overwrap for freshness, and 1 or more soaps 'naked'. Ingredients: Coconut Oil, Palm Oil, Safflower Oil, Glycerin, Water, Sodium Hydroxide, Sorbitol, Propylene Glycol, Sorbitan Oleate, Oat Protein. Please let me know if you have any additional questions. While soap (by law) doesn't need to list ingredients, I always do. Evaporation makes bars harder and that makes them more long lasting.

After make, soap will continue to lose excess moisture and may weigh up to 10% less. Bars are weighed at cut and anything not at least 5oz is either reserved for samples or sold as a 'skinny bar'. Cut by hand from a larger loaf, weights may vary from bar to bar. This soap: navy blue, royal blue & creamy white.īIG bar, each weighs approximately 5oz (some up to 5.5oz). Soap in the classic 'blue & white' color. This is one of my top selling scents in every category. A dead ringer for that classic incense fragrance you already know & love.

Wonderful blend if plumeria, musk, woodsy notes & spices.
